insourcing
20 September 2012
A UK law firm insourced an Indian advocate to London to answer its South Asian clients’ marital and property disputes’ queries in a town centre-canopy setting and a “£15-a-pop” model, guarding him against all direct business-contact with its clients.
The law firm charged clients £70-80 per hour. So, Mr Singh and his clients put their thinking hats on... [GlobalPost]