Amarchand Mumbai hires UK law firm manager into new COO role

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Amarchand Mangaldas Mumbai has created the role of chief operating officer (COO) and filled the post with a former UK firm’s COO who will create a 100-day-plan to improve internal management at the firm.

Valerie Bowles joined Amarchand’s Mumbai office today on an initial two-year contract after having run an independent legal consultancy firm in the UK for one year. Until March 2008 she was in a chief executive officer (CEO) and COO role at regional firm Langleys.

Mumbai managing partner Cyril Shroff (pictured) said: “The motivations are basically to move towards trying to introduce best practices and to improve operational efficiency and it is also driven by the size of our operation.”

He added: “I think we are at the critical mass where the entire support function and back office requires very focused attention which need not be from lawyers but from people who are professional managers.”

Bowles would be focused primarily on the internal management of the firm.

“The headline is to really focus at looking at all the issues for operational efficiencies,” explained Shroff.

He said that Bowles would draw up a 100-day plan to identify the “low hanging fruit” across areas such as IT, knowledge management and better budgeting processes.

Prior to working at Langley’s, Bowles had worked at UK regional firms FBC Manby Bowdler, Reynolds Porter Chamberlain and Australian firm Mallesons Stephen Jaques in similar operational management roles.

At the beginning of this year Amarchand has opened up its equity by admitting corporate partners Ashwath Rau and Himanshu Narayan, banking partners Gunjan Shah and Leena Chacko and projects partner Jatin Aneja to a partial lockstep system.

In September Amarchand Delhi COO Bithika Anand resigned to join a law firm consultancy business. It is understood that Amarchand Delhi has now found a replacement manager for her role.

Comments

Anon 23 Nov 2009, 08:26
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Thank you Legally India for informing us of this as we, lawyers at Amarchand are unaware of these developments!
Guest 23 Nov 2009, 08:43
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Its a great move by AMSS mumbai, and one only hopes that it would go a long way in giving the overall management of the office a much needed professional set up.
anon 23 Nov 2009, 17:08
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Fantastic and farsighted move. Amarchand does it again. As an Indian lawyer in London, this sort of initiative gives me a lot of confidence in returning to India, and it is a much smarter way to introduce best practice without entering into dubious alliances.
anon 23 Nov 2009, 17:10
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Why does Shardul not also do something similar. After the departure of the delhi COO to join a consulting firm, there is a clear vacuum. Mumbai was always better run and delhi’s need for more professional management is much greater. This will make the Mumbai office far more international and I hope, delhi does not stay behind.
anon 23 Nov 2009, 17:14
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I think it is a mixed blessing. The real USP of Amarchand was its deeply personalized style of the Shroff’s in dealing with clients as well as internal lawyers. It was and is the soul of the firm. I only hope that such western appointments do not depersonalize it or make it soulless. I hope, Ms. Bowles is wise enough to understand this and does not blindly impose western practices, many of which have failed. Most Indian lawyers trust the Shroff’s so I hope they combine the personal style with the right amount of process. Otherwise, they will have the worst of all worlds.
anon 23 Nov 2009, 17:17
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Managing of lawyers by non lawyers is never easy, much less in an undeveloped legal market like India. Glad that Amarchand has taken this bold decision. No one else has the gravitas to try this out. Full marks to Cyril. But he is going to need a lot of luck and support from his partners to make this succeed.
Hmmm 23 Nov 2009, 18:04
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It will be interesting to see how the new COO will last in the Amarchand environment where everything is Shroff centric and the firm is run like a dictatorship.... Granted clients go to Amarchands because of the Shroffs but it has also resulted in disgruntled associates because with power generally comes arrogance.
My bet, the COO will not last long.
Guest 23 Nov 2009, 23:19
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#2. Will the COO be for Mumbai office alone? Or are you afflicted by the age old problem of AMSS Mumbai being considered as a distinct entity by its residents...:-)

[Note: We should have clarified in the article: the new COO's remit is for Amarchand South region I believe, which has Mumbai as its headquarters. -Kian]
LION 24 Nov 2009, 00:10
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Poppycock! :-) AMSS is and will always remain a family-run institution [...]. Valerie Bowles can only do so much!!! :-)
Hike Munt 24 Nov 2009, 09:28
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Wow. What a great firm. Love it. Admire it. Respect it. The pathbreaker, the trendsetter. Love what AMSS is doing. What a great bunch of talented individuals who are always on the top of their game. Love their competitiveness and love the firm. AMSS sure is going great guns and oh btw, did I mention that I love AMSS?
Guest 24 Nov 2009, 09:37
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2- Foren talent does not automatically = 'professionalism'

We have seen what foreign coaches can do - lest wait and see how this turns out
Guest 24 Nov 2009, 13:19
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11- I agree. As i said one only 'hopes', but i am sure associates would still have to get their leaves sanctioned in the now (in?)famous manner of standing outside the partner's cabin...
Anonymous 25 Nov 2009, 13:26
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Frankly, this piece of news doesn't mean anything to the legal freternity. As far as AMSS is concerned, it is a well known secret that AMSS has always been run like a family [...]. The real test would be to see for how long Valerie Bowles will continue to serve in a "professional" manner!
Guest 1 Dec 2009, 08:23
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More importantly, does Cyril still have his moustache?
Jyoti 21 Sept 2010, 00:54
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The grandfather of eyewashes! The families running AMSS must take us for a gullible lot indeed if they think hiring a [...] 'manager' will make the firm any closer to foreign firms such as Linklaters or Allen Overy. The only way to get an equity partnership at AMSS is still having a certain surname. Lets see what the ner 'COO' does about that