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Cyril: Foreign firms by 2019? | FT gets up close & personal with the Shroffs

The Financial Times' Mumbai correspondent James Crabtree visits Amarchand Mumbai's top husband and wife team Cyril and Vandana Shroff at their home, documenting their symbiotic working relationship, decorating nous and fondness for all things elephant-themed, for the business paper's House & Home supplement. And it's certainly more candid than anything that has appeared on the family in a domestic national newspaper.

The article is therefore definitely worth a read for anyone interested in the closest thing Indian corporate law has to a royal family. Two excerpts, ranging from interpersonal to the macro:

“The couple have a habit of finishing each other’s sentences, although in conversation Cyril’s manner is courtly and precise, while his wife can be more barbed – a stylistic difference that extends to their respective working styles as well. “It can ruffle feathers,” she admits. “I am a straight shooter, and blunt. Most people like to pussyfoot.”

A common friend came to us a while back, wanting advice,” says Cyril, by way of an example. “And I gave him the pros and the cons,” he says, before Vandana interjects, “ . . . and two pages of bullshit.” Cyril continues: “And she met him for just 30 seconds and said, just do this. And so he did that, and it worked out well.” [...]

Still, he rebuffs the suggestion that family ownership will limit his company’s expansion plans, even when it faces new competition from international legal groups, which he expects to be allowed into India’s market “towards the end of this decade”. Amarchand already has 89 partners, says Cyril, almost all of whom are not family members, while its family heritage provides advantages in a country where most businesses also remain family-owned.

“These are relationships of trust, built up over a long period of time, when you know each other and you know what you stand for,” says Cyril. “We are a repository of many a secret . . . but you have to keep them. They’re not your secrets to reveal.”

[Source article at FT (requires free registration to view)]

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